We pride ourselves on our customer service. Also, in the event of receiving a damaged product please provide our Customer Service Team with pictures of how you received the package in order to provide the feedback to our warehouse, this will help us improve our processes and practices to provide you and our other customers a better experience. When returning items, please repackage the product exactly as it was delivered, to ensure the item will arrive in sellable conditions to our distribution center. At Max Warehouse we truly value your business and work very hard so that your shopping experience is the best possible.
We believe these guidelines allow us to accomplish that. Thanks for being our customer, don? T hesitate to reach out to let us know how we are doing. Because of that, we are unable to cancel an order once it has been submitted. We will gladly request a change of address with the carrier.
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